Legal information
www.chamonixvertical.com is edited by Gloria Baselga Pascual.
SIRET : 832 233 16700010
Business address: Chamonix Vertical SARL. 34 Allée des Bréventines, Chalet
30. 74310, Les Houches.
Email : contact form
Director: Gloria BASELGA PASCUAL
What is Chamonix Vertical ?
Chamonix Vertical is a platform which allows users (clients) to find Mountain Guides who will offer them the opportunity to discover Mountain Activities.
Our Mountain Guides are all highly skilled professionals who will know how to help you safely discover mountain adventures.
Booking Procedure
To register, the customer must contact Chamonix Vertical.
Once the activity has been chosen, the client must complete and sign the registration form to confirm the reservation.
The Customer is responsible for the veracity of this information.
In order to make a reservation, the customer must complete and sign the registration form.
To confirm the booking the 50% of the total price of the course or activity must be paid at the time of the booking after completing the booking form.
The full balance of the adventure has to be paid 8 weeks in advance of the course, unless another payment has been agreed.
Cancellation terms
Should you need to cancel a reservation, you will be charged the following fees as a compensation, if you do so less than 45 days prior to your trip start date :
- 45 to 30 days prior to your trip start date: 25 % of the full price,
- 30 to 16 days: 50 % of the full price,
- Within 15 days prior to the trip start date: 100% of the full price.
Payment
Payments will be made via wire transfer to the following account:
Chamonix Vertical SARL
R.I.B. 10228 02860 25123300200 72
IBAN FR76 1022 8028 6025 1233 0020 072
BIC LAYDFR2W
All the payments will be made via wire transfer in euros €.
Insurance
It is your responsibility to make sure that you have satisfactory insurance cover for all of the activities that will be undertaken. Chamonix Vertical recommends hiring an insurance which should cover helicopter rescue, repatriation and hospitalisation costs in case of an accident.
Mountain Risks
Mountaineering is a potentially dangerous sport.
In all kind of mountain sports, you are exposed to higher risks such as: avalanches, rock falls, crevasses, altitude problems and problems caused by extreme climatic conditions. Even if our international qualified mountain guides will take the greatest precaution there is still an increased risk due to the adventurous character of the trips.
It is necessary to prepare yourself physically and mentality for these outdoor activities. If you have any doubts of your health conditions don’t hesitate to contact your GP.
In some mountain areas rescue and medical attention can be more difficult to get.
Stays, courses and activities
Very occasionally after taking a booking for a course we will have guides cancel or we will be unable to find a suitable guide who is available. In this event we will give the customer a 100% refund on our course fees but take no responsibility for any other fees that customers have incurred like flights, hotels or any other expenses relating to the trip out with our guiding fees.
Mountaineering is highly subject to local weather and conditions. If your booked trip is not safe or practical due to such reasons every effort will be made to offer you the best suitable alternatives. Refunds won’t be available.
We try hard to get all the mountain huts according to the program but very occasionally huts are overbooked or are closed for extraordinary reasons; in this case we will try to find the best suitable alternative. No refunds are available.
Our clients have to follow the safety instructions of their guides. If you ignore that you, do it at your own risk and the guide can refuse to continue guiding.
Contract
Any contract made with Chamonix Vertical SARL shall be governed in all respects by French Law.
The legal contract for the supply of guiding is between the guide and the client.
Data collection
Personal information that may be collected on the site is mainly used by the editor in order to manage the relationship with you and to manage your orders when necessary. This information is recorded in the editor’s clients database, which is thus built from personal details. This database has been declared to the French data protection commission (CNIL).
In compliance with the provisions of the French Data Protection Act no. 78-17 of 6 January 1978, relating to Information Technology, Files and Civil Liberties, you can obtain access to, inquiry, rectification or deletion of the information that may concern you at any time, by contacting the editor, through the “Contact us” section of the site or emailing directly to: contact@chamonixvertical.com.
For security reasons, and in order to prevent unauthorized requests, you will need to send proof of identity along with your request. That proof will be destroyed once the request is processed.
The collected data may be disclosed to third parties, contractually bound to the editor, in order to perform outsourced tasks, for purposes related to the management of your account, without requiring your authorization. In the event of a serious violation of the laws or regulations, this information may be disclosed at the express, justified request of judicial authorities.
If certain information is required to access specific site features, this will be indicated by the editor when the data is being entered.
In case you access personal data while browsing through the site, you must refrain from any collection, unauthorized use or other actions that could constitute an infringement of privacy rights or injury to reputation. The editor declines any responsibility in this respect.
Contact us
For any questions, information on the services presented on the site, you can leave a message on this page.